Please submit a return or exchange request through our Q&A page within three days of receipt and contact the parcel service to schedule a pick up.
For change of mind returns, the customer will be responsible for all costs incurred in the return.
Return shipping cost must be enclosed with the returned item(s) or transferred to our bank account. (USA and Europe: 10,000 KRW / China 6,000 KRW)
1) An item is eligible for cancellation if: -you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or -the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or -the ordered item is out of stock.
2) We accept return(s) if:
-you receive a product different from your order; or
-you receive a defective product.
**Return Instructions
(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.
(2) A customer service representative will be in contact to assist you by email or phone.
(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.
*Please include all contents of the original package and free gifts (if applicable) in your return packaging.
* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.
3) We do not accept return(s) if:
-you are returning the items just because you changed your mind (on size, color, etc.) -you are returning shoes, bags, or any other accessories -the products are damaged due to your mishandling -your return request is not approved by our staff
The following items are not considered defective:
* Items that are originally manufactured without tags or labels * Items with creases that may have been made while shipping * Items with unsatisfactory/incomplete finish due to mass production
4) If there is a missing item from your order:
*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery. *Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.
We accept the following forms of payment: - Credit Card - Visa - MasterCard - American Express - Discover - PayPal
Shipping Method : Parcel Service
Shipping Fee: EMS by National Post Office
Shipping Period : 3 - 10 days
Shipping Guide : Please take into consideration that some products may take additional time for delivery and processing. Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
플리츠 스커트 인줄 아셨죠?^^ 비밀이 숨어 있는 큐롯 팬츠입니다. 활동성이 많은 여름에 치마 안에 속바지까지 입으면 너무 덥잖아요.여아들이 좋아하는 치마와 바지를 믹스 해서 만든 아이템으로 모던한 블랙 칼라감으로 세라복 느낌도 나면서 다양한 룩으로도 연출 하기 좋은 큐롯팬츠입니다.
DESIGN TIP 앞에서 보면 플리츠 스커트지만 안에는 바지가 숨어 있는 비밀 스러운 아이입니다. 뒤쪽도 그냥 바지가 아니고 주름을 하나 하나 잡아서 입어도 발랄한 분위기가 한층 더 어필되는 큐롯팬츠죠.밴딩 타입으로 편안함은 동시에 스타일까지. 블랙 칼라 감은 세련미까지 한층더 다양한 룩을 연출 할 수있습니다. 여아도 제인 블라우스와 매치해서 여름 원복처럼 입혀주시면데일리로 너무 편하고 이쁠 거예요. 크게 입히면 안이쁜 디자인인거 아시죠? 여유있는 사이즈로 제작되어 업하지 마시고 정사이즈 선택해 주세요.
FABRIC TIP Cotton 97% Span 3% 얇은 두께감의 청량감 있는 터치감으로 지금부터 한여름 까지 쭉 입히시기에 좋은 두께감 입니다.스판이 3%로 정도 인데 두꼐감이 얇아서 그런지 한 10% 스판이 들어 있는것 처럼 스판성이 너무 너무 좋아요!받아 보시고 대각선으로 한번 당겨 보시면 놀라실꺼에여 ^^~빗살 무늬 조직감은 클래식 하기도 하면서 캐쥬얼한 느낌까지 동시에 받으 실 수 있는 아이템으로 소재가 다한 아이템이랍니다.
Sienna 100 착용(99cm,14.5kg)
