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관련상품과 함께 구매하기 관련상품과 함께 장바구니 담기
[ SHOPPING GUIDE ]


1. Requirements:

Please submit a return or exchange request through our Q&A page within three days of receipt and contact the parcel service to schedule a pick up. 
For change of mind returns, the customer will be responsible for all costs incurred in the return. 
Return shipping cost must be enclosed with the returned item(s) or transferred to our bank account. (USA and Europe: 10,000 KRW / China 6,000 KRW)

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.

2) We accept return(s) if:

-you receive a product different from your order; or

-you receive a defective product.

**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

(2) A customer service representative will be in contact to assist you by email or phone.

(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

3) We do not accept return(s) if:

-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff

The following items are not considered defective:

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.
  • We accept the following forms of payment:
    - Credit Card
      - Visa
      - MasterCard
      - American Express
      - Discover
    - PayPal


  • Shipping Method : Parcel Service
  • Shipping Fee: EMS by National Post Office
  • Shipping Period : 3 - 10 days
  • Shipping Guide : Please take into consideration that some products may take additional time for delivery and processing.
    Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

    - Customs and Duties

    The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.












  • [ QUESTIONS ]

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    ASK A QUESTION GO TO 'QnA' PAGE

    Cloud Rain Cape_Navy
    지난시즌 많은 사랑을 받은 우비에 이어 더욱 기능과 디자인 성을 추가 해서 나온 쥬쥬봉 클라우드 레인 케이프 입니다.

    DESIGN TIP
    클라우드 우비는 케이프 스타일로 박시 하면서도 비오는날 멋스럽게 연출하기 좋은 디자인이에요넉넉한 핏 감과 활동성을 고려한 스타일로, 어린이집 가방을 등에 메고도 그 위에 착용 할 수 있도록 디자인 되었어요. 케이프 스타일이라 습기가 많은 더운 장마철에도 통풍이 되는게 큰 장점이랍니다.
    또한 쥬쥬봉만의 시그니처인 빅 카라는 다른 레인코트 와도 차별성을 보여 주고 단조로워 보일 수 있는 단색에 포인트 칼라 감인 화이트는 더욱 세련된 칼라로 매치하였답니다.뒤에는 새로은 반전~ 아이들이 좋아하는 클라우드 와 번개 포인트로 유닉함까지 더해주었어요.
    스킨 에코 코팅을 처리 해서 숨쉬는 방수 기능까지 더 해진 기능성 레인코트입니다.비닐 원단이 아니기 때문에 완벽 방수가 아니예요~비가 많이 오는날엔 우산과 입혀 주세요^^ 비닐로 만든 우비가 아니라서 숨쉴수 있는 고급스러운 소재입니다. 구매 해보신 분들이 아시다시피 쥬쥬봉의 레인코트는 하나쯤은 소장해야 할 아이템으로 적극 추천 드려요.

    FABRIC TIP
    Polyester 100%
    구김을 주면 원래의 성질로 돌아 오는 고가의 메모리 소재감을 선택 했어요. 안쪽부분에 무용제타입의 친환경 특수 코팅으로 특수 무공질 피막 구조로 컴팩트 성을 지닌 하이퍼포먼스 코팅 가공처리가 되어있는 고퀄리티 소재예요. 비닐 원단이 아닌 특수한 소재로 무더운 여름에도 숨쉴 수 있는 소재로 아이들 몸에 닿아도 안전한 친환경 코팅이 되어있어요. 친환경 코팅 인증 텍과 함께 나가요~

    세탁방법
    찬물에 단독 중성 손세탁 부탁 드립니다.
    최대한 세탁을 자재해주세여~ 기능성 코팅이 있어서 코팅이 벗겨 질수 있어요~절대 뜨거운 물 사용 금지 입니다. (코팅이 벗겨질수 있어요)고리가 있어 여름끝나고 세탁후 걸어서 보관하시면 되어요.

    Models
    Sienna 110 착용(99cm,14.5kg)Alen 110 착용(105cm,16kg)

    SIZE / Total Length (총장)/ Waist (반품)
    100 55cm / 37cm
    110 60cm / 40cm
    120 65cm / 43cm
    *1~3cm 오차가 있을 수 있습니다.

    $60.00 50.65
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